Privacy Policy
This Privacy Policy explains how Vivtron (“we”, “us”, “our”) handles information in connection with the DeskStreamer website at www.deskstreamer.com (the “Site”) and the DeskStreamer software application (the “Software”). It applies to visitors of the Site and to customers who download, trial, or license the Software.
Contents
01Summary
DeskStreamer is designed to keep your data on your own infrastructure. The Software runs on a computer you control and publishes its streams to your own NVR/VMS over your own network. We do not receive, store, or have access to the screens, video, or audio that DeskStreamer captures. Licensing is performed offline, so the Software does not “phone home.” The Site itself sets no advertising or tracking cookies.
02Information from the Site
The Site is a static website hosted by Vercel. We do not run advertising trackers or set analytics cookies. The following limited data may be processed:
- Server logs. Our hosting provider (Vercel) automatically processes technical request data — such as IP address, browser user-agent, and the pages requested — for security, abuse-prevention, and delivery of the Site.
- Web fonts. The Site loads typefaces from Google Fonts, which may receive your IP address as part of serving those font files.
- Email you send us. If you contact contact@deskstreamer.com, we process the information in your message (e.g. your name, email address, and the content) to respond.
03The Software & your recordings
When you run DeskStreamer, it captures the screen(s), and optionally a webcam and microphone, of the machine it is installed on, and makes them available as ONVIF/RTSP streams on your network for your NVR/VMS to record.
- The resulting video, audio, and screen content stay entirely within your own environment. They are transmitted to the destination(s) you configure and are never sent to Vivtron.
- License activation uses offline, cryptographically-signed keys. There is no license server and no usage telemetry transmitted to us by the Software.
- You are the controller of any personal data contained in recordings you make with the Software. Captured screens may include personal or sensitive information — including, on a payment terminal, cardholder data. You are responsible for deploying the Software lawfully: providing any required notices, obtaining any required consents, restricting access, and setting retention in line with your obligations (for example, PCI-DSS, and applicable privacy and surveillance laws).
04Sales & licensing data
If you request a quote, purchase a license, or open a support request, we process the details you provide — such as name, business name, email address, and the contents of your correspondence — to fulfil and support your order. Where a purchase involves payment, payment details are handled by the relevant payment provider, not stored by the Site.
05How we use information
- To operate, secure, and improve the Site;
- To respond to enquiries and provide customer support;
- To issue and validate license keys and fulfil orders;
- To comply with legal obligations and enforce our terms.
06Sharing & processors
We do not sell personal information. We share limited data only with service providers who help us run our business, under appropriate terms — for example our hosting provider (Vercel) and email provider. We may disclose information where required by law.
07Retention
We keep correspondence and sales/licensing records only as long as needed for the purposes above and to meet legal, accounting, or reporting requirements, after which they are deleted or anonymised.
08Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to it. To exercise any of these, contact us at contact@deskstreamer.com. Note that recordings made with the Software are held by you, not us — requests relating to those should be directed to the organisation operating the Software.
09Security
We use reasonable technical and organisational measures to protect the limited information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10Changes
We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Site or Software after an update constitutes acceptance of the revised Policy.
11Contact
Questions about this Policy or our data practices? Contact Vivtron at contact@deskstreamer.com.